Effective Date: 25 September 2026
Thank you for shopping with Radiocon Wireless Security Solutions.
- Return Eligibility
Products may be eligible for return if they are received damaged, defective, incorrect, or materially different from the product ordered.
The customer should contact us within 7 days of receiving the product and provide the order details and photographs/videos of the issue, where applicable.
- Product Condition
For an approved return, the product should be unused, in its original packaging and accompanied by the invoice and accessories supplied with the product.
- Damaged or Defective Products
If a product is received damaged or defective, please contact us as soon as possible. We will review the issue and, where applicable, arrange a replacement or refund.
- Refunds
Once the returned product is received and inspected, we will inform the customer about the approval or rejection of the refund.
Approved refunds will be processed through the original payment method or another appropriate payment method.
The time taken for the refund to reflect in the customer’s account may depend on the payment gateway or bank.
- Non-Returnable Products
Products that have been used, damaged after delivery, modified, or returned without original packaging may not be eligible for return.
- Contact Us
Radiocon Wireless Security Solutions
Website: https://radiocon.online
